- Lead the Process Management and Continuous Improvement of the company IT services - IT Project Management from its conception to delivery - Application rationalization management - Vendor's Management - On-premise migrations to AWS - Migrations from MS365 to Google Workspaces - Collaboration with the Business Strategy aligned with the Operations and the Goals established

- Lead the Process Management and Continuous Improvement of the company services and products - Manage the Cloud Operations Kanban and its proper prioritization within the SLA established - Supervise and report about the status of services and products managed by Cloud Operations to Product Owners and Board of Directors based on the KPI - Maintain the uptime of services and products above 99.95% - Ensure the quality of operating company talent, the operating company's effective use of ownership-managed shared services, and customer experience based on the SLA established - Ensure the proper execution of the Release Management Process - Establish best practices to ensure quality and scalability - IT Project Management from its conception to delivery - Collaboration with the Business Strategy aligned with the Operations and the Goals established

As Architect - Planning and executing of product migrations amongst: AWS. VMware on AWS, VMware and Datacenters - VMC on AWS and VMware implementation and operation hands-on-experience - Analysis of the most recurrent tasks performed by IT Operations for their later automation - Prioritization and automation of recurrent tasks - Handling of product outages As Team Lead - Enforcement of Organizations processes and procedures amongst the team - Follow up on project progress - Training of new joinees - Project owner - Creation of new process and procedures

As Team Lead - Enforcement of Organizations processes and procedures amongst the team - Removal of any task blocker for the team - Follow up on tickets resolution - Onboard and train new joinees - Schedule 24/7 on-call team coverage - Triage team backlog As Engineer - System administration under Debian and RedHat based OS - Amazon AWS Administration and operation - Creation of Disaster Recovery Plans for products - Administration and operation of production environments under AWS and Docker - Managing company SSL and DNS domain registrar accounts and operations - Managing of monitoring system (Nagios) - Executing SaaS product migrations from previous data centers to Amazon AWS - Providing Amazon AWS and Linux expertise to Development team - Bash scripting

- System administration under Debian and RedHat based OS - Amazon AWS Administration and operation - Administration and operation of production environments - Managing company SSL and DNS domain registrar accounts and operations - Managing of monitoring system (Nagios) - Executing SaaS product migrations from previous data centers to Amazon AWS - Providing Amazon AWS and Linux expertise to Development team - Bash scripting

Network and Security Operations - Cisco, Fortigate and Linux.

- Design, administration and configuration of web services in the cloud (VPS, AWS) - Installing and administering servers, using Debian/Ubuntu and services like Apache, e-mail, DNS (Amazon Route 53), NMAP, tunnneling, Asterisk/Elastix, backups, virtualization (Xen), monitoring services (nagios, icinga, cacti), digital certificates. - IT process documentation

As a Manager - Leader of the sysadmin team - Leader of the tech support team - Project and Operations Management - Definition of department goals, and results evaluation - Design of the Annual Operative Plan of the two units As a Engineer - Administration, design, configuration and troubleshooting of the networking platform - Installing and administering servers, using Debian GNU/Linux and services like Apache, Moodle, e-mail, DNS, DHCP, NTP, NMAP, tunneling, IP services (telephony, videconferences), servers and equipments backups, SAMBA, virtualization, web applications management, IT inventories, monitoring services, digital certificates - Firewall administration - Administration and maintenance of PostgreSQL - Working under high pressure environment directly with directors, clients and service providers

- Administration, design, configuration and troubleshooting of the networking platform (mainly Cisco Catalyst 2900, 3750, 6509; ISR 3845, 3825, 7206VXR, +3000 nodes) - Installing and administering monitoring servers, using Debian GNU/Linux and tools like Cacti, Rancid (CVS & SVN), Nagios, Smokeping - Firewall administration with Cisco ASA 5520. - Basic administration and maintenance of servers using Windows 2003 Server - Working under high pressure environment directly with business directors, clients and service providers.