-Manage Release activities for product modules creating project plans, scope documents, and schedules. Provide effective communication on the impact of changes and key decisions. -Plan Sustaining Release calendar activities for Kinetic/ERP product aligning with QA, Dev, and Cloud Managers. -Drive the Software Capitalization activities with the audit team, finance, and executives along with the whole organization, managing projects that generate high-cost savings to the organization. -Work with the project management office to apply standard project management practices, agile methodologies and ensure all projects follow standardizations according to the software development life cycle definitions -Resolve project issues, mitigate risks, and implement retrospective knowledge for process improvements.
-Administered internal programs to manage development projects and built integrations within our different tools, migrated data, and enhanced workflows that improved the business operations. -Created customizations, BPMs, BAQs, effective reports, and upgraded versions in Epicor ERP, bringing key benefits to the organization. -Started coordinating product and feature releases for our Manufacturing projects, working closely with internal stakeholders to launch new products. -Cooperated with executives, directors, finance, and HR to support different operations activities such as Annual Operation Planning, Software Capitalization for specific projects and classify the allocation of employees within different areas. -Prepared a series of key reports used by senior executives for decision-making and progress tracking. Reduced the time to prepare these reports and improved the application of reporting in different areas of the company.
- Worked on a global project for General Electric following the best practices dictated by the company, attending planned and unplanned application incidents, work events, maintenance, and enhancements for different java web applications related to financial, management, repositories, and other areas. - Built a great relationship of trust and satisfaction with customers as their main point of contact in the projects I was assigned to. - Mentored colleagues and interns on analyzing, designing, and implementing code fixes.