— Technically responsible for more than 17 Salesforce Marketing Cloud business units around the world, serving different Cargill business lines.
Responsible for Salesforce project implementations and improvements, having acted mainly with Sales, Service, and Marketing Cloud. Experience with the following functionalities/programming languages: - Validation Rule; - Workflow Rule; - Lightning Flow; - Process Builder; - Omni Channel; - Queues; - Reports and Dashboards; - App Exchange management (installation/configuration/etc.); - Lead, Sales and Support Processes; - User creation/management; - Triggers; - Apex programming language; - REST and SOAP integrations; - HTML, JavaScript and AMPScript.