Project manager and techincal support specialist. Manage large projects in order to deliver success to internal customers, such as system migrations, application onboarding, datacenter moves, offices opening/closing/relocations, ERP changes. Budget plan and control. Hardware replacements, vendor selection and managment. Infrastructure support. Windows Server, networks, office multimedia, phisical and virtual datacenters. End user support. Ticket managment. Documentation and backlog managment. ERP security and administration.
IT Support Specialist. VIP Support to bank's directory.
IT Support Specialist. End user Support.
End user support. Datacenter managment. Network managment. Security managment (alarms, cameras, etc). Application support.