• Write Test plans. • Write Automation scripts. • Maintenance Automation scripts. • Set the Automation testing flow. • Reporting bugs.

Proto is the leader for inclusive chatbots and multilingual contact centre automation. Enterprises and governments use Proto's AI Customer Experience (AICX) platform to ensure local-language service, long-term operational efficiency, and consumer protection. All Proto deployments are powered by its HermesAI™ natural language processing engine for underserved and mixed languages in Africa, Asia, and the Americas.

• Write new end-to-end tests for the Web application using Cypress. • Maintenance of end-to-end test for the Web application using Cypress. • Planning and Execution of end-to-end tests for the Web application. • Reporting bugs.

• Tested the Websites deployed on English and Spanish. • Executed the test cases on multiplatform, Windows, Mac OS X. • Executed the test cases on multi devices, iOS and Android. • Executed the test on cross browsers, IE, Chrome, Firefox, Safari. • Reported problems detected on Websites. • Prepared the reports to contrast platforms, devices, test cases, and problems reported.

• Automation of Websites using Cypress. • Tested the Websites integrated with Stripe. • Tested the Websites deployed using WebRTC technologies. • Tested the Websites to support the recommendations on WCAG 2.0 and Section 508. • Executed the test cases on multiplatform, Windows, Mac OS X. • Executed the test cases on multi devices, iOS and Android. • Executed the test on cross browsers, IE, Chrome, Firefox, Safari. • Reported problems detected on Websites. • Prepared the reports to contrast platforms, devices, test cases, and problems reported. • Validation of fixes, on multiplatform, Windows, Mac OS X.

• Prepared the course material to teach the installation and maintenance of SQL from SQL 2005 to SQL 2014. • Prepared the course material to teach MS SQL Querying. • Taught the student on theory and practice of course prepared.

Coordinate daily activities with trainees, follow the progress in trainings, mentoring to improve the SQA skills and tech skills.

• Prepared the material course to teach and introduce to new people on Virtualization world. The course is based on VMware workstation, VMware Server, VMware ESX, vSphere. • Taught the student on theory and practice of course prepared.

• Coached teams, Beginner, Junior, and Staff testers on Quality Assurance practice, team work, and, Agile. • Prepared and Analyzed the test plans for desktop, web and mobile projects. • Estimated the execution of testing for desktop, web and mobile projects. • Monitored of progress of team on daily activities. • Improved the work flow of Quality Assurance teams. • Actively participated on testing of following products: o Mobile project to customize the ROM of devices. o Mobile project to track the mobile devices. o Web project to monitor enterprise hardware and software on LAN. o Mobile project to collect and display metrics related to SCOM. o Desktop project to backup databases. o Web project to take inventory of MSSQL on LAN. • Automated test cases to test the command line option on desktop project. • Automated test cases to test the REST API on web project.

• Tested the Websites deployed on English and Spanish. • Executed the test cases on multiplatform, Windows, Mac OS X. • Executed the test cases on multi devices, iOS and Android. • Executed the test on cross browsers, IE, Chrome, Firefox, Safari. • Reported problems detected on Websites. • Prepared the reports to contrast platforms, devices, test cases, and problems reported.

• Executed the installation tests of product against 11 Windows Antivirus on the market. • Executed the download tests of product against 11 Windows Antivirus on the market Against IE, Chrome, and, Firefox. • Prepared and maintained the environment to test. It had two Virtual Machines with 12 snapshots to have clean environment and environments with latest virus definition of different Antivirus. • Prepared the reports to contrast platforms, test cases, and problems reported.

• Wrote more than 180 manual test cases to have all areas cover for time tracker tool on three platforms, Windows, Mac OS X, and Linux. • Executed every week the regression testing a test cycle with 30 more important test cases on the three platforms. • Reported the problems found on testing. • Automated the test cases for installation and basic functionality for Windows using AutoIT, and for Mac OS X using AppleScript. • Fixed automated scripts and test cases to support different version of product and platforms. • Automated the test cases for Upwork time tracker on ruby to have multiplatform test cases. • Documented the deployed of special scenarios required on test and to isolated complex customer issues. • Applied every day the agile best practices on work, team and product.

Introduce to new people on SQA world, following the daily task and providing feedback to improve the skills on technologies and SQA.

Creation of test cases, preparing environments to test, and testing. Reporting issues about problems found. Functional testing, system testing, performance testing, stress testing and. Related to testing.