Working Remotely for Optiva flagship's Unified and TCB L2 support, these products works providing Telco billing for every product they can offer over SMS/Data or call. - Jive Support (Intranet with Java Backend, Over AWS, with REST API) DKIM, SPF and DMARC for email security. Working with Azure, VMs, PS scripting, Load Balancers, Cloud Front and DNS.
System administrator with Telecom support.
One month project to help cover a senior Admin that left the company all of a sudden, this company have a contract with an outsourcing company that I work with in Jazz plat and help me to get to the London Project. In this project I helped with several implementations and changes with SCCM and SCOM mostly, since patching, package and OS deployments, I worked on several projects of service and servers unifications into one (DHCP, DNS, Users, data, print servers), as well as Datacenter supervision, Infrastructure Help desk (Level 2) conformed with one Wintel Junior admin, and storage admin and a security admin.
Among my activities, I was dedicated to be a technical reference for Blue Shield executives and HPE account leaders, on call 24/7 to high-priority escalations, diagramming highly complex projects along with engineering and PMs for later execution, I achieved recognition for the dedication and professionalism that I always look with such passion. In this time I improved my coaching and leadership skills as well as my team and projects coordination.
Tech Leader and System administrator for different company accounts. (Including Kraft Food / Mondelez) in this position, my main goal was to distribute workload of new projects, new requirements, data migrations, new implementations, was in charge of of 11 Administrators. During this time I had a mayor improvement in my career thanks to my certifications, I improved my team leadership role, generating confidence and helping me to grow professionally. I got involved in VMWare and Azure projects, I worked in big projects with different teams to implement SCCM 2010 y SCOM for monitoring, as well as services/servers migration projects, like DHCP, DNS, Vfilers, data, users, print servers and servers life cycle.