I'm a professor for the Product Management course that Coderhouse offers. I have three litters until now.
I am currently leading the Squad responsible for the Live product, which is in charge of managing the conversations that are generated through the Chatbots. Our work is to continuously improving the products in charge to deliver simple, effective solutions completely focused on customers and their needs. My specific responsibilities are: - Analyze and make decisions based on data, experimentation, market and competition analysis, customer and business feedback. - Organize and execute Product Discovery processes. - Design, monitor and execute User Research initiatives for the continuous improvement of CRM and Platform products. - Communicate effectively to all stakeholders the improvements made to the Product, in a clear, concrete manner and according to the profile of each interested party.
Responsible for DataCloud, the main product of DataWise. My specific tasks are: - Define and then carry out the commercial strategy of the product, always focused on the vision and mission. - Develop the Product Roadmap aligned with the DataWise business strategy. - Analysis, review and integration of different market solutions for product growth. - Assist and work together with the Project Manager for implementations in new clients together with the deployment of new product features. - Analyze the market and the competition to keep the Roadmap aligned with technological trends.
Identify clients who are in the process of analysis and evaluation of IT projects, oriented to Hardware and/or Software. Coordinate meetings to present and offer IT solution services. Promote and make customers aware of the new technologies on the market that meet existing or undiscovered needs.
Main tasks to develop: Define product communication. Monitor the complaints and claims of the Product/Service and generate corrective actions. Propose new marketing channels to facilitate the sale of the product. Analyze market trends, context and competitors. Define and participate in all product processes for the proper functioning of the Product/Service.
Development of the T&C business unit (Transportation and Freight) Presentation to clients of different solutions aimed at monitoring and tracking units and/or their cargo Commercial maintenance and Upselling of the active portfolio