Miguel RamirezSenior IT Operative & FullStack Dev
Oriented to provide computer solutions, updated in technological innovations for the application of current methods, analyst, innovative, not averse to changes, leadership skills, teamwork, ability to solve problems and achieve the goals proposed by the company and the work team.
Tech stack
Active Directory (5)
HTML (5)
Adobe (5)
OpenVPN (5)
Data Analytics (5)
Data Migration (5)
Data Integration (5)
JavaScript (4)
Microsoft Office (3)
Accessibility (2)
IT Support (2)
IT Project Management (2)
Java (2)
Windows
Networking
Adobe Photoshop
Experience
SR IT OperativeACCENTURE
05/2019 - 12/2020

Technical Support on-site for Accenture team (internal). Advanced Ticket Management and remote Technical Support for Tottus CL, Sodimac, and Fallabella.

JavaScript
HTML
Adobe
Microsoft Office
OpenVPN
Data Analytics
Data Migration
Data Integration
Active Directory
IT OPERATIVEAXA ASSISTANCE
01/2018 - 04/2019

Technical Support on-site for AXA. Stored, retrieved, and manipulated data. Prepared detailed reports.

Java
HTML
Adobe
Microsoft Office
OpenVPN
Data Analytics
Data Migration
Data Integration
Active Directory
IT Helpdesk AnalystASSIST CARD
10/2015 - 10/2017

Support for the ASSIST CARD company in everything that was the computing area, WAN LAN including IP telephony, I was also in charge of the virtual security area, employee information management and on-site technical support for computers and Virtual Totems

JavaScript
HTML
Adobe
OpenVPN
Data Analytics
Data Migration
Data Integration
Active Directory
IT SupportTOYOTA
01/2012 - 01/2014

Assistant to the Manager of the System Analysis Department: My main tasks were to assist in: -Worked with equipment and network cabling. -Intervention at the Cabling level (especially in the connection ports). -Configuration of network equipment (for example, the router, the hub, etc.). -Analysis of network security. -I worked in conjunction with the company's after-sales service departments that distribute network hardware. -Design or participate in the design and installation of internal networks and connections with external networks. -Coordinate tasks with suppliers, installers and internal personnel, according to the nature of the activities. -Configure internal networks according to the operational and security requirements that are established (routing, switching, local and remote user access, privileges, security levels).

IT Project Management
Accessibility
IT Support
Education
FullStack DeveloperCODERHOUSE
01/2020 - Currently
Senior Technician in Networks and SystemsUniversidad Jose Antonio Paez
01/2005 - 12/2009