Technical Support on-site for Accenture team (internal). Advanced Ticket Management and remote Technical Support for Tottus CL, Sodimac, and Fallabella.
Technical Support on-site for AXA. Stored, retrieved, and manipulated data. Prepared detailed reports.
Support for the ASSIST CARD company in everything that was the computing area, WAN LAN including IP telephony, I was also in charge of the virtual security area, employee information management and on-site technical support for computers and Virtual Totems
Assistant to the Manager of the System Analysis Department: My main tasks were to assist in: -Worked with equipment and network cabling. -Intervention at the Cabling level (especially in the connection ports). -Configuration of network equipment (for example, the router, the hub, etc.). -Analysis of network security. -I worked in conjunction with the company's after-sales service departments that distribute network hardware. -Design or participate in the design and installation of internal networks and connections with external networks. -Coordinate tasks with suppliers, installers and internal personnel, according to the nature of the activities. -Configure internal networks according to the operational and security requirements that are established (routing, switching, local and remote user access, privileges, security levels).