Infrastructure as Code. Create solutions to provide quicker turnaround times to LOB’s demands. Servers repave totally automated via blueprints and VMWare. Blueprints may run scripts on AIM, Powershell or SCCM packages. ServiceNow, ServiceManager and JIRA ticketing tools. Work with Application Support Team to automate their implementations, both on the OS and the Application side.

IIS level 3 support across all environments for all of the firm web servers, applications and web-apps related projects. On premises and Azure app support, deployment and migration; both manual and PowerShell automated. Initial planning, setup, configuration and deployment of web- servers and web-applications. Incident and Service Request handling, RCA investigations. Daily interaction with clients and PMs to discuss status of assigned INC and SR tickets. Daily interaction with clients and PMs to discuss status of assigned projects and reached milestones. Team trainings and KB documentation.

Senior System Administrator providing technical lead and support in transitioning from Develop to Test to Production. Managing 3 isolated environments of about 4500 virtual and physical servers. Planning and giving support for new deployments, transitions, and updates, while attaining security policy, budget and SLA. Also granting access, troubleshooting and documenting solutions to convert problems into well known issues. Client facing technical point of contact for the Project Delivery Team. Working on virtual Office, interacting with world wide customers on a daily basis over the phone, email and conference calls. *Windows Server 2003, 2008, 2008R2, AD *VMWare *Citrix Presentation Server 4.5 / XenApp 6 *IIS 5, 6, 7 *Windows Cluster *SAN NAS *SQL 2003/2008 Ticketing, Change and Service Request tools: Infoman - Infoweb - Manage Now - Service Request System

Network Operation Center engineer.