Georgina AbdalaProgram Manager
I am a Regional Senior Program/Project Manager usually reporting to Board of Directors/CEO.
Tech stack
Financial Data (18)
Management (18)
Change Management (16)
SAP Products (12)
Agile (9)
JIRA (7)
Cloud Services (7)
Project Management Professional (PMP) (6)
Program Manager (5)
Microsoft Project (5)
Scaled Agile Framework (SAFe) (3)
Master Data Management (MDM) (3)
Business Process Management (BPM) (3)
User Experience (UX) (2)
Oracle Discoverer (2)
Project Management (2)
IT Project Management (2)
IT Security (1)
Logistics (1)
Experience
Program ManagerEY
01/2021 - Currently

Program Financial Manager (Team size: 50+ – Scope: Financial Products – Budget: USD 6M+), leading the Program Financial health and tracking. Program savings detection and improvements. Budget savings achieved 15%.

JIRA
Agile
Financial Data
Change Management
Management
Cloud Services
Program ManagerCognizant
02/2018 - 12/2020

Regional Program Manager for Metlife (Team size: 50+ – Scope: Insurance & AFJP markets, 5 countries in Latin America). Led the Data governance, Data Cloud and Customer Engagement Implementation. Reporting to Board Directors, VP and Regional Executive President. Improved customer retention in 20%.

JIRA
Agile
Scaled Agile Framework (SAFe)
Financial Data
Master Data Management (MDM)
Management
Cloud Services
Program Manager
Program ManagerLevel 3 (A Century Link Company)
02/2016 - 01/2018

As Program Manager (Team size: 40+ – Scope: 6 countries in Latin America, 60 projects in 18 months), I led the Customer Experience Improvement Program, reporting to Board Directors, VP and Regional Executive President. Significantly improved performance through definition, measurement, and monitoring of the performance indicators (KPIs) of all the projects included in the program.

Agile
Oracle Discoverer
Financial Data
Change Management
User Experience (UX)
Program Manager
Program ManagerDIRECTV (an AT&T Company)
02/2015 - 02/2016

As Program Manager (Team size: 15+ – Scope: 70+ projects, 25 projects in compliance with SOX & PCI) I Spearheaded Company’s Technology Information Security Program. The Project ended the customer claims regarding personal data.

IT Security
Change Management
Management
Program ManagerAutoneum
07/2014 - 01/2015

As Program Manager (Team size: 15+ - Scope: 8 SAP modules), I led the implementation of MRP (Material Requirement Planning) module among other modules. Management and controlling SAP Regional Project start up.

Change Management
Management
Logistics
SAP Products
Project ManagerVOLKSWAGEN ARGENTINA
03/2013 - 06/2014

Project Manager – PMO (Team size: 10 - Scope: 20 IT projects)

Financial Data
IT Project Management
Microsoft Project
Management
Project ManagerNeoris
12/2010 - 02/2013

PMO & Business Manager (Team size: 30 - Scope: 12 SAP modules and 1 BPM tool) for Volkswagen.

Business Process Management (BPM)
Management
SAP Products
Program ManagerIBM Argentina
06/2007 - 12/2010

As Business Development Manager and Project Manager, I Identified and capitalized on business opportunities, developed value-added proposals, achieved sales targets in the sector and focused on consulting and IT projects. As Project Manager for Philip Morris International (Team size: 50) I led 5 projects, 8 SAP modules. As PMO Manager for Volkswagen Argentina (Team size: 90+ – Scope: 107 projects) I led the creation and Implementation of Project Management Office. Effective negotiation with upper management to define guidelines/political framework for the new office.

Financial Data
Microsoft Project
Change Management
Management
Project Management Professional (PMP)
SAP Products
Project ManagerIBM Chile
06/2005 - 05/2007

Project Manager – Integramedica HealthCare Institution (Team size: 50+, 14 ambulatory centers, one clinic and central administration, 15 projects). First implementation in Latin America in Health Care market. Approved Internal audit from IBM (Highest note).

Project Management
Financial Data
Change Management
Project Management Professional (PMP)
SAP Products
Project ManagerMutual Seguridad Chile
05/2002 - 05/2005

Process Manager Institution (Team size: 10). Successful implementation of Process Department for coordination and supervision of process definition, redesign and implementation in the Insurance, Health Care, Administration and Finances, Professional Risks Prevention and Sales areas.

Financial Data
Change Management
Management
SAP Products
Education
Bachelor's Degree in AccountingUniversidad Nacional de Cordoba - Argentina
02/1990 - 12/1994