Program Financial Manager (Team size: 50+ – Scope: Financial Products – Budget: USD 6M+), leading the Program Financial health and tracking. Program savings detection and improvements. Budget savings achieved 15%.
Regional Program Manager for Metlife (Team size: 50+ – Scope: Insurance & AFJP markets, 5 countries in Latin America). Led the Data governance, Data Cloud and Customer Engagement Implementation. Reporting to Board Directors, VP and Regional Executive President. Improved customer retention in 20%.
As Program Manager (Team size: 40+ – Scope: 6 countries in Latin America, 60 projects in 18 months), I led the Customer Experience Improvement Program, reporting to Board Directors, VP and Regional Executive President. Significantly improved performance through definition, measurement, and monitoring of the performance indicators (KPIs) of all the projects included in the program.
As Program Manager (Team size: 15+ – Scope: 70+ projects, 25 projects in compliance with SOX & PCI) I Spearheaded Company’s Technology Information Security Program. The Project ended the customer claims regarding personal data.
As Program Manager (Team size: 15+ - Scope: 8 SAP modules), I led the implementation of MRP (Material Requirement Planning) module among other modules. Management and controlling SAP Regional Project start up.
Project Manager – PMO (Team size: 10 - Scope: 20 IT projects)
PMO & Business Manager (Team size: 30 - Scope: 12 SAP modules and 1 BPM tool) for Volkswagen.
As Business Development Manager and Project Manager, I Identified and capitalized on business opportunities, developed value-added proposals, achieved sales targets in the sector and focused on consulting and IT projects. As Project Manager for Philip Morris International (Team size: 50) I led 5 projects, 8 SAP modules. As PMO Manager for Volkswagen Argentina (Team size: 90+ – Scope: 107 projects) I led the creation and Implementation of Project Management Office. Effective negotiation with upper management to define guidelines/political framework for the new office.
Project Manager – Integramedica HealthCare Institution (Team size: 50+, 14 ambulatory centers, one clinic and central administration, 15 projects). First implementation in Latin America in Health Care market. Approved Internal audit from IBM (Highest note).
Process Manager Institution (Team size: 10). Successful implementation of Process Department for coordination and supervision of process definition, redesign and implementation in the Insurance, Health Care, Administration and Finances, Professional Risks Prevention and Sales areas.