Sysadmin Ssr Tools and technologies used: Saltstack, GitHub, GitLab, Azure Blob Storage, Bash Scripting, MongoDB, Icinga. Responsibilities and duties: Remote assistance during version upgrade of Conectar Igualdad / EducAR solution nationwide, and other tasks related to the project. I got involved in other projects such as SmartParking Bahía Blanca SAPEM as well or the company's internal infrastructure.

NOC operator Infrastructure monitoring of various services and servers, both internal (storage, memory, cpu, server status, etc.) and external (ISPs, MPLSs, among others). Nagios + Thruk (administration and configuration), OpenStack (user and basic administrator of an inhouse custom development done by another department), Logicmonitor (user / read only), pingdom (both as user and basic administrator), AcInfrastructure monitoring of various services and servers, both internal (storage, memory, cpu, server status, etc.) and external (ISPs, MPLSs, among others).

Level 3 Technical Support Onsite and remote technical support for both external and internal employees (LATAM / Europe Region). OS: Mac OS X, Windows, Ubuntu. Hardware: EXO, Lenovo, Dell, Apple, printers, Automated Fingerprint Identification System. Some technologies used: Cisco Switches, Google Admin, GitHub, Jumpcloud, Okta, PFSense, among others. Inventory system both for hardware devices and software licences.

Level 3 Technical Support On site and remote technical support for both internal and external employees (LATAM region). Operating Systems: CentOS, Mac OS X, Ubuntu, Windows. Hardware: Lenovo, Apple, printers. Some technologies, operating systems and applications used: Asterisk + DreamPBX, Amadeus, Worldspan, Sabre Red Workspace, Pythagoras, Office365, Microsoft Windows, Ubuntu, Debian, FOG Imaging Software, Mac OSX, Parallels, Worldspan, Pythagoras, SIAP, Softphone, SAP, Auditar, FortiClient VPN, Microsoft Active Directory.

Level 3 Technical Support Local and remote technical support (Argentina, Mexico). Inhouse NOC and Server administration / improvement. OS: Mac OS X, Windows, Ubuntu Desktop and Server. Hardware: Apple, HP, printers, fingerprint server / client, among others. Used technologies: Adobe Professional Suite, Filezilla, Google Admin, LAMP servers, Microsoft Office Suite, Redmine ticketing, Untangle OS (firewall), among others.

Functional Tester Functional testing for Claro Puerto Rico mobile provisioning platform project. Test cases creation and execution. Remote and onsite meeting with TAMs. Used Technologies: Jenkins, mySQL, Ubuntu, among others.

Level 2 Technical Support 24x7 Remote technical support with passive on call work for Claro Puerto Rico. Intraway in house developed Telecommunications platform. Some technologies used: CentOS, RHEL, LAMP servers, Ubuntu.