Maintaining, configuring, launching and other infrastructure related tasks. ● Networking, scripting, Cloud, AWS, GCP, Azure. ● Using several tools such as: Terraform, CI CD pipelines, Jenkins, Ansible, GIT, Docker, Kubernetes, Python, Powershell.

● Responsible for corporate communications and networks. Worked on infrastructure department. Leader of technical support Help desk (3 people). Networking. Servers. Corporate services. Telephony. Virtualization (VMware, Hyper-V). AWS cloud management (EC2, networking, VPN, S2S) Site to Site VPN EC2 Azure. IP Telephony - Configuration and management of Mikrotik devices. Antennas, routers and firewalls. Fortinet. ● Design and implementation of infrastructure and networking of new stores. DHCP, DNS, AD, WSUS, Firewall (Fortinet), VPN, MPLS, IIS, SAP, SQL and all corporate services. Management and configuration of corporate mobile devices (phones and tablets). ISP and other providers management, make link between different remote offices (VPN or MPLS). Backups, Scripting, batch, pstools

Management of IT infrastructure. Exchange, DHCP, DNS, Active Directory, Scripting, corporate platforms, databases sql and oracle, servers, workstations and corporate services. Networking, rules, routes, firewall, etc. Servers Hardware and Software. Systems migration, updates, maintenance and implementation. Reporting, scheduled tasks and staff management.

Responsible for installation, support and maintenance of servers and other corporate IT systems. Planning and outage resolution. Management System. Users and computers administration. Performance monitoring. Filesystem. Software deployment. Domain policies. ● Backup and restore plans. Networks monitoring and support. Operating Systems updates. ● Firewall, proxy. Virtualization. Help Desk management. Database administrator. Security of the information and systems. Antivirus. ● Networking management, LINUX/UNIX/Windows. Active directory, DNS, DHCP, Print Server, File Server and all corporate services. ● Processes documentation and planning.

GSOC Operator ● Ensure efficient and timely compliance with the list of critical tasks and all scheduled events. Ensure correct referral and escalation of problems. Ensure that all work is done according to Quality agreements. ● Site Management System. Identify and report system failures, services, procedures and ensure that corrective actions are completed. Perform a daily log, exception reports and reports on the most relevant service incidents Carry out regular system schedules and hardware updates as indicated by the Change Management System. Relate to internal and external customers, answering questions and solving service problems in a professional and timely manner. Ensure that customers and respective help desks receive accurate and timely advice about service issues. Guarantee knowledge through the procedures of Incident Management and Problem Management.

Infrastructure administration and LAN administration. - Networking - Domain controller - SO administration (2000, 2003, 2008, 2008 R2) - Applications - Web Services - Printing Services - Active Directory - DNS - Virtualization - DHCP - DNS IIS - SMS - MOM - SAN - Remote Administration - Storage, Backups - Patching Updating - Rack Administration - Fabric Manager - HP software for servers administration - Scripting - Purchases - Maintenance and desktop support.

Responsible for all corporate network services (Domain Servers, DNS, Mail, Terminal Server, File Server, FTP, WWW, Printing, etc.) Responsible for all corporate applications (Web Applications, Antivirus, Back Up, etc.) Responsible for all users' applications and software Responsible for maintain up to date services and applications documentation Responsible for manage all the hardware, involved in the above points (Servers, Computers, Laptops. printers, etc.) Interaction with global Hardware and Software services providers. Responsible for actions to take regarding IT issues. Helpdesk Support Staff Coordination.

My job was to remotely access the PCs of the users and the servers of the Comafi company, to solve problems of own or third-party applications (from Lotus Notes 7.0.2 and SAP, to all Windows OS) I also monitor the servers through a web NOC, maintaining permanent contact with local Network Administrators. Finally, provide SAP support and troubleshooting (Help Desk support for SAP users, Modules, Mandators and Profiles), and administer IBM Lotus Notes 7.0.2 (installations, configurations, troubleshooting, implementations).