Cézar GarcíaProduct Manager
"Optimism without leaders is an illusion. Leadership without optimism is a disaster"
Certifications
B2 Upper Intermediate
B2 Upper Intermediate, B1 Intermediate
10/07/2021
Tech stack
B2 Upper Intermediate
B1 Intermediate
Agile (9)
Scrum (9)
Performance (8)
Testing (7)
SQL (4)
Security (4)
Strategy (4)
JIRA (3)
Management (3)
Analytics (3)
UML (3)
Design (2)
Android (2)
iOS (2)
Innovation (2)
Java (1)
Product Development
Sketch
Canvas
Product Management
Product Design
Certified Scrum Master
Leadership
Atlassian Confluence
Scrum Master
HTML
Microsoft SQL Server
Figma
Experience
Product ManagerEscala
08/2021 - Currently

-Email marketing, Digital Payments, Growth, and CRM team lead. -Create a product strategy for online products. -Define the new era of digital marketing in LATAM. -Build and execute a product roadmap alongside different areas within the Company. -Identifying measures or indicators of app performance and the actions needed to improve or correct performance, relative to the goals of the system. -Agile mentoring of one development team and multiple product teams.

Agile
Performance
Strategy
Product ManagerKlap
02/2021 - 07/2021

-Digital Payments team lead. -Create a product strategy for online payments. -Define the new era of online payments in Chile. -Build and execute a product roadmap alongside different areas within the Company. -Design a new payment acquiring system in Chile and co-work with Visa, Amex, and Mastercard. -Identifying measures or indicators of app performance and the actions needed to improve or correct performance, relative to the goals of the system. -Agile mentoring of two development teams and two product teams.

Agile
Design
Performance
Strategy
Product OwnerNaranja X
08/2019 - 02/2021

-Review and document the client's functional and non-functional requirements regarding payments operations. -Designing digital solutions for individual customers in IOS and Android front end based on UX/UI, marketing research, and business requirements. -Determining how a system should work and how changes in conditions, operations and the environment will affect outcomes. -Analyzing needs and product requirements to create a design and roadmap (Home Banking, Mambu Plattform, Postilion Plattform, Credit Cards, Check, eCheck, and Cash payments and refunds). -Identifying measures or indicators of app performance and the actions needed to improve or correct performance, relative to the goals of the system. -Prepare and maintain the analysis documentation (use case, user stories, logic models, mock-ups, prototypes, etc.) through the life cycle of each Project.

Android
Design
iOS
Performance
Product OwnerKapsch TrafficCom AG
08/2016 - 08/2019

Survey, analyze and manage functional and non functional, business and system requirements, supports product owners in requirements analysis and its life cycle interacting with customers; develops functional descriptions, epics and user stories documenting them; conducts systems tests and verification at the sprints reviews with the team; cooperates with architects and developers during the solution development facilitating requirements and functional details to the team. Collaborate in RFP's tenders and realize GAP analysis of existing solutions or analysis for a total new solution. Main Responsibilities: -Facilitate Scrum meetings with different agile teams. -Requirements backlog Administration with JIRA. -Epics, sprints and dashboard management with JIRA.-Support Product owners with backlog and planning before sprints and releases. -Clearing obstacles and occasionally review client's functional and non-functional requirements.

Agile
JIRA
Management
Performance
Scrum
Financials Team LeaderIT Resources S.A
02/2015 - 08/2016

Main Responsibilities: -Agile and Scrum methodology. -User stories, Epics and Test cases for Leasing projects. -PS Designing (Software solutions proposal) -SIDELS platform Functional analysis. -Functional and non-functional requirements. -Manual Testing. -Automated testing support. -UML. -Project manager. -Identifying and managing risks. -Innovation. -Continuous Improvement.

Agile
Innovation
Scrum
Testing
UML
SR Business AnalystCDA Informática
10/2014 - 01/2015

Main Responsibilities: -Use and test cases for banking projects. -High level software development. -UML. -Project manager. -Agile and SCRUM methodology. -Manual Testing.

Agile
Scrum
Testing
UML
SR Software Solutions ArchitectBanco Occidental de Descuento
03/2014 - 09/2014

Main Responsibilities: -Use and test cases for banking projects. -Detailed and technical documentation for banking Projects. -High level software development. -UML. -Project manager. -Agile and SCRUM methodology. -Risk and feasibility testing. -Team Leader.

Agile
Scrum
Testing
UML
SSR Functional and Technical support AnalystBanco Occidental de Descuento
05/2011 - 02/2014

-POSTILION Maintenance (Realtime, Office and Postcard Navigator -SQL 2005 queries and reports. -ATM’s and POS configuration in Postilion and Base24 environment. -EMV, VISA, MASTER CARD and AMEX banking technology certifications. -ATM’s Diebold, Wincor Nixdorf and NCR certifications. -ATM Download Application (NDC and Diebold 912). -ATM’s receipts programming (SRSL). -Hardware Security Module, cryptographic keys, MAC Address, Futurex, Thales and Double Take configuration. -ATM’s Electronic Journal reports and analytics. -Crystal Report queries and reports. -SUICHE7B, CREDICARD, MAESTRO, DIGITEL, MOVISTAR and BANKING CORE extracts files. -ISO8583 manual testing. -Functional and manual testing for hardware. -Automatized testing using SRC-NodeSIM and SNK-NodeSIM. -IBM Rational Team Concert installation. -SCRUM methodology.

Analytics
Scrum
Security
SQL
Testing
Functional and Technical support AnalystAdvanced Services International
05/2010 - 05/2011

-POSTILION Maintenance (Realtime, Office and Postcard Navigator). -JAVA Programming. -SQL 2005 queries and reports. -ATM’s and POS configuration. -POSTILION installation in Development, Quality and Production Servers. -EMV, VISA, MASTER CARD and AMEX banking technology certifications. -ATM Download Application (NDC and Diebold 912). -ATM’s receipts programming (SRSL). -Automatized testing using SRC-NodeSIM and SNK-NodeSIM. -Hardware Security Module, cryptographic keys, MAC Address, Futurex, Thales and Double Take configuration.

Java
Security
SQL
Testing
Education
Engineer's degreeUniversidad del Zulia
02/2002 - 02/2009
Bachelor of Science (BSc)Instituto Educativo Los Apamates
02/1990 - 02/2001
Engineer's degreeUniversidad Rafael Belloso Chacín
02/1990 - 02/1990