Business Analyst I have been analyzing the business needs and translating the requirements into user stories, covering the functional and technical view, addressing properly the information to development area, in an agile environment. Key Responsibilities: • Working with the customer stakeholders, helping them to prioritize the backlog and define the functionalities scope. • Analyzing documentation, for SOAP and REST APIs integrations. • Writing short and clear specifications supported by diagrams. • Technical knowledge of frontend and backend languages, which helps to understand limitations. • Troubleshooting with helpful and simple ideas. • Customer oriented, helping to take decisions.
Business Analyst I analyzed and wrote user stories according to business needs and backlog priorities, helping developers to understand what was requested, around a web application integrated with SAP and other applications. On the other hand, I helped to plan sprints, to define objectives and stories scope, in addition, I supported with troubleshooting and I guided the end users, I also did black box testing in all environments and I followed up implementations. Key Responsibilities: • User Stories analysis and writing related to Business Continuity and new functionalities • Troubleshooting • End-User Support • Black-box Testing • SQL Data analysis • Incidents follow up • Implementations Follow up • Power BI Reports
Business Analyst I collected information through direct interview with project leaders, managers and end users to write the specification of new functionalities as well as specifications to improve or restore existing ones. I also analyzed data from multiple transactions through database queries to find the origin of the problems and then specify the required solution, additionally doing the respective testing of the solution and then monitoring the implementation in the different environments. Key Responsibilities: • Functional documentation • Business continuity • Troubleshooting • User Support • Testing • Data analysis • Incidents follow up • Implementation follow up
