SQLDerive and implement effective business solutions while collaborating with executives. Provide excellent data management from collection to analysation process, along with insightful recommendations. Review and forward data-supported decisions to the sales and marketing departments. Key Achievement: ▪ Designed and established dashboards to answer key business questions and facilitate users.
Performed as an active leader for dealing data operations of the company from structure management to new tools designs for incoming and outgoing data flows. Key Achievements: ▪ Implemented all the data pipelines from the different data sources to a central Data Warehouse and automated reporting from there. ▪ Implemented Google’s Vision API to automatically read the user’s receipts that increased customer engagement with 10%. ▪ Introduced a feature to facilitate billing system that enhanced collection over 30%, the feature provides day-to-day statistics of the generated revenue and quality of partnership with suppliers.
Carried out BI analysis and support for 17 different markets where Cable & Wireless offers mobile and fixed (home) telco services for Businesses and Consumers. Provided solutions for the different areas that require data support, understanding needs and building deliverables accordingly. Key Achievements: ▪ Audit the taxes reporting system (ins and outs of the data), discovering in the process bad calculations that allowed the company to recover around 5% in taxes that was overpaying ▪ Automate end-of-month reports unifying Excel, Redshift, and Business Objects into a single report that improved end-of-month reporting as much as 8 hours for some reports.
Delivered exceptional customer service through statistical analysis of client’s behaviour across marketing and commercial areas, especially focusing on mobile internet. Researched several markets to assess global and local trends, such as smartphones for the different value segments of the market. Key Achievements: ▪ Executed high-level expertise of business logic for marketing and commercial sectors particularly for mobile internet and smartphones.