Leticia RamosProject Manager
My name is Leticia Ramos. Software Engineering Bachelor. 26 years of experience in IT Industry, 16 as Project Manager. PMP certified since 2007. Business Administration degree since 2009. PMP-ACP (agile) certified since 2013. Wide experience managing large projects with clients all over LATAM , Canada and USA. Experience leading large multidisciplinary teams, distributed in different locations/countries. Client satisfaction and result driven approach are my guidelines.
Tech stack
Customer Relationship Management (CRM) (13)
IT Project Management (13)
Delivery Management (13)
Distributed Programming (10)
JIRA (2)
Microsoft Project (2)
Agile
Scrum Master
Experience
Project Manager
11/2017 - 03/2019

Start up of Clover product in Argentina( smart POS). Main goals: Customize Clover to Argentina market . Integrate Clover with First Data core systems and with other products such us Hassar Fiscal Printer and Maxirest system. Coordinate the purchasing of Hardware with the 2 providers Quanta and U-box. Remote team 3 sites (Argentina, Germany, USA-Sunnyvale). 2 vendors( Globant, Accenture) + 2 Partners (Hassar, Maxirest) + 2 Hardware vendors (Quanta and U-box). Around 50000 hs Project effort

JIRA
IT Project Management
Delivery Management
Microsoft Project
Distributed Programming
Customer Relationship Management (CRM)
Project ManagerGrupo ASSA
06/2015 - 11/2017

Responsible for JDE ERP Regional implementation Project for Yamana Company involving 3 countries (Canadá, Argentina y Chile). More than 30 stakeholders. Project team working remotely from 5 sites . 20 resources + 1 external vendor . Around 15000 hs Project effort including: unification of processes for the 3 countries , customizations of the product to adapt to the new processes , review of the linked external systems to fit to the changes. PMI methodology applied.

IT Project Management
Delivery Management
Distributed Programming
Customer Relationship Management (CRM)
Project ManagerGlobant
07/2014 - 05/2015

Responsible for the creation of a new end to end Mobile app for eBay Company. The app objective is to allow Latin-American segment in United States to buy and sale from cell phone. Project team working remotely from 4 sites (Bs As, Rosario, Colombia, Uruguay) and the client located in U.U.E.E. 4 technologies involved ((Java for backend behavior , Mobile Android, Mobile IOS , Java for limited Web functionality). Agile methodology applied

IT Project Management
Delivery Management
Distributed Programming
Customer Relationship Management (CRM)
Project ManagerNeoris
04/2010 - 09/2014

Responsible for simultaneous development Projects at Cargill Company. More than 20.000 hs , 35 resources and 1 vendor. Responsible for development projects in : Insurance Company Zurich(2010-2011), DTV(2011), Frávega(2012), PETROBRAS (2012-2013). PMI Methodology applied in all projects

IT Project Management
Delivery Management
Distributed Programming
Customer Relationship Management (CRM)
Project ManagerSoft Office
08/2006 - 04/2010

Responsible for the implementation of ERP Emerix Product in clients: Hipotecario Bank (more than 20000 Hs), Provincia Bank, Comafi Bank. PMI Methodology applied in all projects.

IT Project Management
Delivery Management
Customer Relationship Management (CRM)
Education
PMP-ACP certificationProject Management Institute
07/2013 - 08/2013
Business Administration degreeUADE(Universidad Argentina de la Empresa)
04/2009 - 12/2009
PMP CertificationProject Management Institute
06/2007 - 06/2007
Software Engineering BachelorUniversidad Nacional de La Plata, Argentina
04/1989 - 08/1996